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Payment and refunds

Last updated: 27 Sep 2026

How payment works for MBTrace orders.

Review before payment

Payment is taken only after an analyst has reviewed the case. If the analyst cannot take it on, the order is declined and you pay nothing.

After you pay

Once payment is made for an accepted case, the investigation and PDF proceed — including when the finding is a dead end. That is the deliverable, not a recovery attempt. For any issue after payment, contact us.

Contact

mbtrace.intelligence@gmail.com · Telegram @MBTraceBot.